What the heck is Chat Marketing?

Put simply - Chat Marketing is being able to engage in conversation with your customers 24/7, even while you're sleeping!


Facebook Messenger is the new, untapped and fertile business communication channel just waiting for you to take advantage of!


Integrating with your Facebook Page, your email list/CRM and even SMS,  you can be available and present everywhere, at all times while freeing you from responding to every little message!

Chat marketing is not the future - it's already here. Are you prepared?

Forward Media is one of the first agencies worldwide to be certified as an Agency Partner and Messenger Marketing Expert by leading Chat Marketing platform Manychat. In addition, we have partnered with the development team at Messenger Marketing Experts, where over 300 Messenger experts in 30 different countries are trained in the latest updates in this exciting new channel. 

Nick Miller

Forward Media Founder and Chat Marketing Expert


A Big "Easy Button" for your marketing

Use your Messenger chatbot to

  • Free up time for you and your team by automating responses to common questions.
  • Send videos, documents, lead magnets and trackable links to any of your online assets. 
  • Create digital, redeemable one time use offers.
  • Segment your highest value customers and create customised. follow-up responses that only they will see. 
  • Create "App-less" loyalty programs.

Your New "Secret Weapon"

Did you know?

  • 1.3 billion people use Facebook Messenger
  • By 2020 more people will be using mobile messaging apps than social media apps
  • A 2019 Salesforce survey found that 48% of consumers aged 0-40 would prefer to interact with businesses using messaging apps than any other channel. 

Here's what our clients are saying 


Our initial campaign with Messenger gave us a massive 511% return on our investment by working with the Messenger Marketing Experts Team.


5 Star Hotel Manager Provence, France


Our Messenger reminder sequence campaign for an online course helped generate over $3 million in less than 1 hour. It's the most successful Messenger campaign to date thanks to the team at Messenger Marketing Experts.


Anthony Robbins - NY Times #1 Selling Author


We now have over 25,000 digital Mobile Wallet loyalty members for our restaurant. Also the Messenger Live Chat on our website speeds up our response to customer support enquiries.


Restaurant Owner - Cork, Ireland

Who We Work With

eCommerce Clients

Imagine being able to send a message - not just an email - to anyone who abandons their shopping cart reminding them of their purchase? Build custom loyalty reward programs and multiply your online sales using Messenger's powerful conversion rates. 



Corporate, SME's and Start Up Clients

Chat marketing is a "tip of the spear" tactic, and we will work with your Marketing Team so implementation is driven by your strategy and your Brand DNA. 



Hospitality Clients

Our Restaurant Advantage™ method is your magic customer generating machine. 

Click here for more info.



Music Industry

There's never been a better time to capatilize on the targeting and fanbase building capabilities available online. No more "hope and pray" posting. Reach the people who will love your music and beg to buy tickets to your shows. 



© 2019 Forward Media and Messenger Marketing Experts. All rights reserved.

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